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All correspondences/s in respect of Tours/Travel service bookings should be addressed to M/s. IndianVisit.com Pvt.
Ltd .
Payments
For the services contracted, some advance payment should be made to hold the booking on a confirmed basis and the balance amount can be paid either before your departure from your country or upon arrival in India-but definitely before the commencement of the services. we hold the right to decide upon the amount to be paid as an advance payment, based on the nature of services and the time left for the commencement of the services. Apart from the above in some cases like special train journeys, hotel or resort bookings during the peak season (X-Mas, New Year) full payment is required to be sent in advance.
Mode of Payment
Overseas advance payment can be made through wire transfer to our bank or through Mail Authorization through Master/Visa credit card. Upon arrival in India, the payment can be made through currency notes or travelers cheque or through Master/Visa credit card. In case of payment through credit card, the bank charges-as applicable-would be levied over and above the total amount.
Policy Regarding Cancellation/No Show/Early DepartureIn case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:
45 days prior to arrival - 10% of the tour/service cost.
44 days to 15 days prior to arrival - 20% of the tour/service cost.
14 days to 07 days prior to arrival - 25% of the tour/service cost.
06 days to 48 hours prior to arrival - 50% of the tour/service cost.
Less than 48 hours or no show - NO REFUND.
Please note - irrespective of above mentioned cancellations slabs - incase of cancellation of tour services after the booking is made with us - a minimum 10% service charges would be applicable.
In case of special train journey (like Palace on Wheels, Deccan Odyssey, Royal Orient etc.) and high peak season bookings (from 20th Dec to 15th Jan) a separate cancellation policy is applicable (which would be advised as and when required).
In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel
accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.
Refund
In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.
Our Liabilities and Limitations
Please note that
after the finalization of the tour/service cost, if there are
any hikes in entrance fees of monuments/museums, taxes, fuel
cost or guide charges by the Govt of India, the same would be
charged as extra. M/s. IndianVisit.com Pvt.
Ltd
act only in the capacity of
agent for the hotels, airlines, transporters, railways and
contractors providing other services and all exchange orders,
receipts, contracts and tickets issued by us are subject to
terms and conditions under which these services are provided
by them. All itineraries are sample itineraries, intended to
give you a general idea of the likely trip schedule. Numerous
factors like weather, road conditions, and the physical
ability of the participants etc may dictate itinerary changes
either before the trip or while on the trip. We reserve the
right to change any schedule in the interest of the trip
participant's safety, comfort and general well being. Our
rates are based on the prevailing rates as negotiated by us
with the hotels, airlines etc. Hotels and Airlines retain the
right to modify the rates without notice. In case of such
changes we can change the rates quoted before the
modification, according to the modifications by hotels or
airlines. All hotel bookings are based on usual check in and
check out time of the hotels until unless indicated in the
itinerary. We shall not be responsible for any delays &
alterations in the programme or expenses incurred - directly
or indirectly - due to natural hazards, flight cancellations,
accident, breakdown of machinery or equipments, breakdown of
transport, weather, sickness, landslides, political closures
or any untoward incidents. We shall not be responsible for any
loss, injury or damage to person, property, or otherwise in
connection with any accommodation, transportation or other
services, resulting - directly or indirectly - from any act of
GOD, dangers, fire, accident, breakdown in machinery or
equipment, breakdown of transport, wars, civil disturbances,
strikes, riots, thefts, pilferages, epidemics, medical or
custom department regulations, defaults, or any other causes
beyond our control. We do not have any insurance policy
covering the expenses for accident, sickness, loss due to
theft, or any other reasons. Visitors are advised to seek such
insurance arrangements in their home country. All baggage
& personal property/s at all times are at the client's
risk.
Arrival and Departure Policy
Check-In - 1200 Hours
Early arrival is subject to availability. For guaranteed early check-in,
reservation needs to be made starting from the previous night.
Check - Out - 1200 Hours
Later check-outs are available on request and subject to availability /
Payment
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